• Introduction

Welcome to www.labels.com.np hereby known as “Labels”, “we”,”our” or “us”. We are an e-commerce platform and these are the terms and conditions governing your use of Labels and its other services. By using our website (hereinafter referred to as the “Site”), you accept the terms and conditions mentioned here and agree to comply with the terms and conditions (hereinafter referred to as “T&C”). It is accepted that you agree to be bound by T&C upon your use of the Site. If you do not agree to be bound by our T&C then please do not access, register with or use the Site.

We reserve the sole right to add, modify or remove parts of our T&C at any time without any prior written notice to you. Please make sure to review our T&C regularly for any changes or updates. Changes are effective when posted on the site. If you continue to use the Site after we have posted the changes in T&C we will consider it as your acceptance of those changes.

  • Conditions of use
  • Your Account

If you wish to use the full range of services provided by us we will need your personal information to register an account with us. We hold the sole right to validate and/or invalidate or ask for authentication from you without any prior notice. Any loss or harm caused to anyone during the process shall not be our responsibility. You are responsible of the confidentiality of your account details, user identification and security details. By agreeing to our T&C you also agree to accept this responsibility and to prevent your account from being misused at all times. If you believe that someone else has access to your security details or if you believe that your account has been breached you agree to notify us immediately. You agree that any use of the Site using your account shall be considered to be done or authorized by you. You agree to fully indemnify us against any and all losses arising from the use of or access to the Site through your account.

You are responsible of providing us the correct and complete details at all times. You are required to update details on your account in real time through access or communicating via Customer Service channels to update us and you will be deemed responsible for any loss or harm occurred by the false or absence of information in your details. We reserve the sole right, without any questions asked to refuse access to the Site, edit or remove content or deactivate accounts at any time without any prior notice. We may ask you to update your details or invalidate the account in the absence of it without providing any prior notice or reason and shall not be responsible for any loss caused by or suffered by you. You hereby agree to be responsible for the confidentiality of your account and change your password regularly and liable for any unauthorized use of your username and/or password.

  • Privacy

Please go through our Privacy Policy, where we have stated our commitment in securing your privacy. Any personal information submitted by you or collected by us during your Site visit shall be treated as strictly confidential, as per the Privacy Policy and prevailing laws and regulations. If you have any objections to the collection, usage and storage of your personal information as stated in the Privacy Policy, please refrain from using the Site.

  • Continued Availability of the Site

We will do our best to ensure that the Site is constantly available, accessible uninterrupted and error-free at all times. We may suspend or restrict your access to the Site at the time of maintenance or upgrade purposes without any prior notice. We will try our best to make sure the transition period is as short as possible. Although we cannot guarantee the quality of your service as it depends on the nature of the Site and the speed of your Internet however we will consider making it a better and convenient experience for you.

  • License to access the Site

By accessing the Site you confirm that you are at least 18 years of age or are under supervision of a parent/guardian. We grant you a non-exclusive, non-transferable and revocable right to use the site as per the T&C described hereby for the purpose of browsing through the list of our products to be sold on our site and making a purchase. Only one time membership registration is allowed for one person or one business. If you breach these terms we shall revoke the license granted to you.

Contents presented on the Site are representation of actual products including price, features, uses and other details are for informational purpose and cannot be guaranteed as completely accurate by us. Submissions or opinions expressed on this Site are those of the individual(s) posting such contents and may not reflect our opinions as a brand.

We grant you full access to use the site as described in T&C but you are not allowed to download, modify or manipulate the Site or any portion of it in any manner. Also you are not authorized to resell or make commercial use of the Site or its contents; any derivative use of the Site or its contents, any collection and use of any products listings, description or prices; any downloading or copying of account information for the benefit of another seller; or any use of data mining, extraction tools or robots.
This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.
You are not allowed to frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our expressed written consent. You are not allowed to use any meta tags or any other text utilizing our name or trademark without our express written consent, as applicable. Any unauthorized use of the Site as such shall lead to termination of the permission or license granted to you for access to the Site with no prior notice by us. Also you are not allowed to use our logo or other proprietary graphic or trademark as part of an external link for commercial or other purposes without our express written consent, as may be applicable.

You understand and agree not to perform restricted activities listed within this section and that undertaking any such activities will result to an immediate cancellation of your account, services, reviews, orders or any existing incomplete transaction with us and in severe punishment as applicable by the law.

  • Communication Platform

You understand and agree that this Site is an e-commerce platform where you can purchase the listed products at the mentioned prices from any place and at any time by using any payment method that is convenient for you. You also understand and agree and that we are facilitators on the site and cannot control any transactions on the Site or any payment gateway as made available by an independent service provider to you.

  • Feedback and Information

Labels shall use feedbacks provided by you without any restrictions considering them as non-confidential. Further, by submitting the feedback, you represent and warrant that (i) Your feedback does not contain any confidential or proprietary information about you or any third parties; (ii) Labels is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) Labels may already have something similar to the feedback under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from Labels for the feedback under any circumstances.

To clarify, Labels may at its discretion, make any modifications or changes to the Website, Content and/or Services based on such feedbacks, however Labels shall not be obliged to do so. Further, in the event that Labels makes any changes or modifications to the Website, Content and/or Services based on any such feedbacks, you shall not have any rights or title (including any intellectual property rights) to the changes or modifications on the Website, Content and/or Services. You expressly waive any and all rights to such changes or modifications on the Website, Content and/or Services, and assign to Labels, all worldwide rights and title (including any intellectual property rights) to such changes or modifications on the Website, Content and/or Services, in perpetuity.

  • Your Conduct

You must not use the website in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired in any way. You must not involve yourself in any activities that could harm or potentially harm the Site, its employees, officers, representatives, stakeholders or other parties either directly or indirectly associated with the Site. You agree and understand that you are responsible for all electronic communications and content sent to us from your computer and that you must only use the Site for lawful purpose. Use of the Site for fraudulent purposes, or in connection with a criminal offense or other unlawful activities is strictly prohibited. You must not send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Nepal or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”. You must not use the Site for illegal purposes to cause annoyance, inconvenience or needless anxiety for any other purposes that is other than what is intended by us.

  • Claims against Contents

If you believe any of the contents posted on our Site is illegal, offensive, sexually explicit, sexist, racist or  it promotes bigotry, hatred, physical harm, money laundering, gambling or is deceptive, misleading, pornographic, indecent, harassing, blasphemous, ethnically objectionable, obscene, harmful to third parties; threatens the unity, integrity, security or sovereignty of Nepal or friendly relations with friendly states or is  objectionable or otherwise unlawful, immoral and unethical content, please notify us immediately through e-mail. We will attempt to investigate and remove valid objectionable within a reasonable amount of time.

We stand for the rights to intellectual property of every individual as a brand therefore if you believe any of our contents is close to infringement of anyone’s creative content, please write to us so that every practical endeavors to address your concern will be undertaken by us within a reasonable amount of time.   

Please make sure to provide your name, address, contact information and as many relevant details of the claim including all the parties involved and the issue you are trying to raise in details with proofs, amongst others.

  1. Trademarks and Copyrights

Any trademarks used on our Site (including but not limited to www.labels.com, Labels and Labels Logo) are registered trademarks in the relevant jurisdiction(s). Any graphics, logos, page headers and button icons are trademarked and cannot be used elsewhere that might create confusion among customers, harm our brand image or discredit us. Other trademarks available in our site are property of respective owners who may or may not be associated or sponsored by us.

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, videos, music, sounds, their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site are also protected by copyright as a collective work under Nepali copyright laws and international conventions. All rights are reserved.

  • Losses

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings or data) or any indirect loss that cannot be reasonably foreseen by both you and us.

  • Amendments to Conditions or Alterations of service

We reserve the sole right to add, amend or omit parts of the Site, its Policy, T&C, services and promises at any time as deemed appropriate by us without any prior notice. You will be subjected to the changes of policies and T&C once you use the Site after the policies and T&C have been updated. If any government authority brings in changes to the policies or laws of the land, the changes are effective as per the conditions stated by the authority.

  • Events beyond our control  

 If any delay or failure to comply with our promises or obligations arises from something beyond our reasonable control we shall not be held responsible. However, this will not affect your statutory rights.

  • Waiver

You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that even if we do not take any action against the breach of conditions stated on our Site we are still entitled to use our rights and remedies in any other situation where you breach these conditions.

  • Termination

We may revoke any or all of your rights granted under T&C, terminate the T&C without any prior notice to you. You shall immediately cease all access to and use of the Site and we shall immediately revoke all passwords and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including payment obligations) of the parties arising before the date of termination. You agree and understand that the Site shall not be liable to you or any other person as a result of such termination. If you are not satisfied with the Site or with any T&C, rules, policies or practices in operating the Site, your should discontinue using the Site.

  • Loyalty Programs

We will reward our loyal customers with Loyalty Points (hereafter referred to as “Points”). Customers can use the Points received on their next transaction with us. The Points will only be valid at Labels. The Points will be distributed through various programs and offers. We shall reserve the sole right to issue, distribute, validate and invalidate the Points in any way we see fit.

  • Reselling Label Products

Legal action will be taken against any person or business reselling Label products as this act is strictly prohibited.